We've compiled for you the most frequently asked questions and inquiries about our products and product families, as well as technical support.
The charger is conceived as part of the building’s electrical infrastructure, not as a vehicle accessory.
It is the only range on the market that incorporates the KNX protocol in all models.
To integrate charging into smart installations, coordinating the charger with the rest of the building systems for global and efficient energy management.
Yes. It does not require external KNX gateways. It integrates directly into the system.
It includes a screwless clamp terminal system. It eliminates manual screw tightening, reducing installation errors and ensuring constant, reliable pressure on the conductor. It reduces electrical connection time by up to 40% and guarantees a firm, uniform, and stable connection over time.
The DINUY range is designed for an easy and fast installation, reducing work time and errors.
DINUY AC chargers are designed for residential projects, communities, single-family homes and the tertiary sector, such as offices, hotels, hospitals, schools, shopping centres, etc., covering most real AC charging needs.
Yes. DINUY chargers are compatible with all electric and plug-in hybrid vehicles in the European market.
They use Mode 3 charging with a Type 2 connector, the European standard for AC charging.
Single-phase: up to 7.4 kW. Three-phase: up to 22 kW.
DINUY chargers feature a metal chassis, which improves heat dissipation, protects the electronics and increases durability under intensive use.
Yes. The range includes versions with built-in protections and an automatic reset system for Type 2 installations, improving safety, reducing the need for external components and avoiding manual interventions.
It allows the system to recover automatically, avoiding trips to the garage and user intervention.
Its dynamic power control and scheduling optimise contracted power, prevent outages and reduce charging costs.
Yes. There are secure access methods such as a mobile app and an RFID card.
Specially relevant in shared garages, companies and multi-user installations.
Bluetooth, WiFi, Ethernet, KNX protocol, RFID reader for user identification, and OCPP protocol compatible with payment operators.
Management via App, Cloud and KNX, enabling monitoring, remote control and making operation and maintenance of charger installations easier.
It enables everything from fast local configurations to integration with home automation systems, professional network management and commercial operation in pay-per-use environments.
Yes. The entire range is certified by IMQ laboratories in compliance with electrical safety regulations and electromagnetic compatibility (EMC).
That the product has been tested by an independent body, ensuring safety, reliability and regulatory compliance for any project.
It includes a 2.8” colour TFT display, easy to read, showing relevant information such as charging status, power, energy and system alerts in real time.
Yes. Designed for both indoor and outdoor installation, with a steel chassis that provides maximum strength.
IP54 rating against dust and water, and IK10 impact resistance, ensuring durability even in demanding environments.
The entire range is designed and manufactured in Spain, under direct control of the full production process, providing better quality control, traceability, availability and close technical support for professionals.
It includes a 5-year warranty, a differentiating commitment that provides peace of mind, confidence in the investment and long-term quality backing.
Maintenance is minimal thanks to: robust design, fewer external components and protected electronics.
Specialised local technical support, strong knowledge of the electrical channel, and availability of spare parts and close assistance.
Because it is designed to cover most needs without complicating specification, stock and installation.