Customer service hours:
Monday to Thursday from 09:00h to 14:00h and from 15:00h to 17:00h
Friday from 09:00h to 14:00h.
Phone:
+34 900 05 22 90
Support and assistance
DINUY electric vehicle chargers have a dedicated technical assistance service, with a structured SAT designed to resolve issues quickly and effectively.
Monday to Thursday from 09:00h to 14:00h and from 15:00h to 17:00h
Remote support and resolution
First contact by email or phone, with technical support for direct resolution of issues through remote diagnosis.
Specialized technical support
If the issue requires further analysis, it is escalated to a second-level technical team with specialized personnel in product and configuration.
Product specialists
In the most complex cases, the issue is escalated to product specialists, guaranteeing a definitive solution.